FAQ

1:Do you support customization?---Yes, we support OEM and ODM, you can send an inquiry or email to us, tell us your customized needs, We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email.

2:What's your warranty policy?---We provide 12-Months warranty on all of our products, which means during the warranty period, we’ll repair the defective items or other solutionsif with quality problems.

3:Why choose you?---We are specializing in hiking, camping and other outdoor products, providing low MOQ(MOQ>=10), inventory products can be delivered within 7-15days

4:Which payment would be acceptable?---Normally, we support online payment-Alibaba pay, to protect the buyer's funds, when the buyer confirms the acceptance of goods quality is no problem, the funds will be transferred to the seller's account, absolute security.

5:How Can I order?---You can send us inquiry ---Click "Start Order" and pay directly! (Input quantity, choose your country, then you can see total price, including the product price and freight) Please do write your Name, Address, Zip code and Phone number for delivery!

6: How about the delivery cost and tax cost?---Delivery cost is depend on the way, destination and weight. And tax is depend on customer's local customs.

For cheaper shipping cost, please send us your detail address by message.

We ensure to find the most economical express way for you.

Also you can contact us by Whatsapp: +8615838188759.

Any special request if you have, such as color,size, etc, please contact us freely!